“I have worked with Michelle on 3 of my 4 mortgages over the last 10 years. The only reason I didn’t work with her for one is that I was adamant I would no longer give my mortgage business to the top 4 banks, and at the time, Michelle was tied to one. I have always found her to be professional in the extreme. Michelle knows her stuff, she is calm and strong on process and a delightful, warm person to deal with. This most recent mortgage presented a real challenge given some changes in my financial position around self-employment and running a number of companies. Michelle never gave up and, by being clear on exactly what was needed and when, she managed to get me a fantastic refinance with a new lender. I never felt I was in the ’too-hard’ bracket for Michelle, where for many brokers I’m sure I would have been. I will always give Michelle my business and never hesitate to recommend her to anyone I know”.